IBM Content
IBM Content | Topic(s) | URL | Published date |
|---|---|---|---|
What is AI in government? – IBM – Topic Page | AI in government Artificial Intelligence Overview Government Relations | https://www.ibm.com/think/topics/ai-in-government | Fri, Dec 20, 2024 |
How to create a winning marketing automation strategy – IBM – Blog | Content marketing strategy Marketing Automation | https://www.ibm.com/think/insights/marketing-automation-strategy | Mon, Dec 9, 2024 |
What is sales automation? – , IBM – Topic Page | Sales Strategy Marketing Automation | https://www.ibm.com/think/topics/sales-automation | Mon, Nov 25, 2024 |
What is AI in insurance? – IBM – Topic Page | Life Insurance Insurance Issues AI in insurance | https://www.ibm.com/think/topics/ai-in-insurance | Fri, Nov 15, 2024 |
What is Talent Acquisition – IBM – Topic Page | Talent Aquisition | https://www.ibm.com/topics/talent-acquisition | Fri, Nov 15, 2024 |
AI worfklow – IBM – Topic Page | AI and workforce Workflows Operational Efficiency IT Automation | https://www.ibm.com/think/topics/ai-workflow | Thu, Nov 14, 2024 |
The future of AI and energy efficiency – IBM – Blog | Energy Efficiency Artificial Intelligence Overview Generative AI Renewable Energy | https://www.ibm.com/think/insights/future-ai-energy-efficiency | Thu, Oct 24, 2024 |
What is AI in telecommunications? – IBM – Topic Page | Telecommunications Strategy AI in Telecommunications | https://www.ibm.com/think/topics/ai-in-telecommunications | Fri, Oct 18, 2024 |
Top ways to deliver good customer service – IBM – Blog | Customer Experience Strategy Customer Service Strategy | https://www.ibm.com/think/insights/top-ways-to-deliver-good-customer-service | Thu, Oct 17, 2024 |
What is customer effort score? – IBM – Topic Page | Customer Experience Strategy Customer Data | https://www.ibm.com/think/topics/customer-effort-score | Fri, Oct 4, 2024 |
What is customer analytics? – IBM – Topic Page | Customer Analytics Customer Experience Strategy | https://www.ibm.com/think/topics/customer-analytics | Mon, Sep 30, 2024 |
Customer Churn – IBM – Topic Page | Customer Experience Strategy Customer Churn Customer Retention | https://www.ibm.com/think/topics/customer-churn | Mon, Sep 9, 2024 |
What is Net Promoter Score – IBM – Topic Page | Customer Experience Strategy Customer Experience Management (CEM) Customer Analytics | https://www.ibm.com/think/topics/net-promoter-score | Wed, Aug 28, 2024 |
Customer engagement strategy – IBM – Topic Page | Customer Experience Strategy Customer Retention | https://www.ibm.com/think/insights/customer-engagement-strategy | Wed, Aug 28, 2024 |
Retail customer experience – IBM – Topic Page | Retail Strategies Retail Media Customer Experience Strategy | https://www.ibm.com/think/topics/retail-customer-experience | Thu, Aug 22, 2024 |
AI for talent acquisition – IBM – Topic Page | Artificial Intelligence Overview Talent Development Talent Measurement Employee Experience Strategy | https://www.ibm.com/think/topics/ai-talent-acquisition | Mon, Aug 19, 2024 |
What is AI for sales? – IBM – Topic Page | Artificial Intelligence Overview Sales Techniques AI in sales Sales forecasting and planning Sales Strategy Sales Enablement Generative AI | https://www.ibm.com/think/topics/ai-for-sales | Fri, Jul 12, 2024 |
IT governance – IBM – Topic Page | IT governance | https://www.ibm.com/think/topics/it-governance | Wed, Jul 10, 2024 |
HR outsourcing – IBM – Topic Page | HR outsourcing | https://www.ibm.com/think/topics/hr-outsourcing | Wed, Jul 10, 2024 |
What is people analytics? – IBM – Topic Page | People analytics | https://www.ibm.com/think/topics/people-analytics | Thu, Jun 27, 2024 |
What is customer engagement? – IBM – Topic Page | Customer Relationship Management (CRM) Customer Experience Strategy | https://www.ibm.com/think/topics/customer-engagement | Thu, Jun 13, 2024 |
T-Mobile unlocks marketing efficiency with Adobe Workfront – IBM, Adobe – Case Study | Marketing Impact Marketing Automation | https://www.ibm.com/blog/t-mobile-unlocks-marketing-efficiency-with-adobe-workfront/ | Thu, Jun 13, 2024 |
What is contact center AI? – IBM – Topic Page | Customer Care Artificial Intelligence Overview Customer Retention Customer feedback and surveys Customer Service Strategy | https://www.ibm.com/think/topics/contact-center-ai | Mon, Jun 10, 2024 |
What is marketing automation? – IBM – Topic Page | Marketing Automation Digital Marketing and Online Presence | https://www.ibm.com/think/topics/marketing-automation | Tue, May 28, 2024 |
Achieving Cloud Excellence and Efficiency With Cloud Maturity Models – IBM – Blog | Cloud Migration Cloud Maturity Models # | Fri, May 17, 2024 | |
Upskilling and Reskilling for Talent Transformation in the Era of Ai – IBM – Blog | Artificial Intelligence Overview Upskilling Reskilling AI and workforce Employee Experience Strategy | Wed, May 8, 2024 | |
What is Digital Transformation? – IBM – Topic Page | Digital Transformation Strategy Organizational Success | Thu, May 2, 2024 | |
What is AI in Banking? – IBM – Topic Page | Artificial Intelligence Overview Banking Innovations Fintech | Wed, May 1, 2024 | |
What is Business Transformation? – IBM – Topic Page | Business Transformation Organizational Success Strategy 101 | Wed, Apr 17, 2024 | |
Create a Lasting Customer Retention Strategy – IBM – Blog | Customer Experience Strategy Customer Retention Business Insights | Fri, Mar 29, 2024 | |
What is Customer Service? – IBM – Topic Page | Customer Service Strategy Business Insights | Wed, Mar 27, 2024 | |
What is Website Monitoring? – IBM – Topic Page | Websites | Wed, Mar 20, 2024 | |
What is Customer Retention? – IBM – Topic Page | Customer Retention | Thu, Mar 14, 2024 | |
What is Digital Experience Monitoring (Dem)? – IBM – Topic Page | Digital Experience Monitoring | Fri, Feb 16, 2024 | |
Customer Service Vs Customer Experience: Key Differentiators – IBM – Blog | Customer Service Strategy Customer Experience Strategy | Fri, Feb 16, 2024 | |
The customer experience evolution: Today’s data-driven, real-time discipline – IBM – Blog | Personalization | https://www.ibm.com/blog/evolution-customer-experience/ | Wed, Feb 14, 2024 |
The Customer Experience Evolution: Today’s Data-driven, Real-time Discipline – IBM – Blog | Customer Experience Strategy Data-Driven Marketing Customer Retention | Mon, Feb 12, 2024 | |
Customer Experience Examples That Drive Value – IBM – Blog | Customer Experience Strategy Personalization Customer Relationship Management (CRM) Customer Retention | https://www.ibm.com/blog/customer-experience-examples/ | Thu, Jan 25, 2024 |
Exploring the Hyper-competitive Future of Customer Experience – IBM – Blog | Customer Experience Strategy | Fri, Jan 19, 2024 | |
What is Dependency Mapping? – IBM – Topic Page | Dependency Mapping | Thu, Jan 18, 2024 | |
Unlocking Value: Top Digital Transformation Trends – IBM – Blog | Digital Transformation Strategy | Mon, Jan 15, 2024 | |
How to Create a Robust Digital Transformation Strategy – IBM – Blog | Digital Transformation Strategy Organizational Success | Mon, Jan 8, 2024 | |
Unlocking Success: Key Components of a Winning Customer Experience Strategy – IBM – Blog | Customer Experience Strategy | Wed, Dec 20, 2023 | |
Unlocking success: Key components of a winning customer experience strategy – IBM – Byline | Customer Experience Strategy | https://www.ibm.com/blog/customer-experience-strategy/ | Wed, Dec 20, 2023 |
Customer Service Trends Winning Organizations Need to Follow – IBM – Blog | Customer Service Strategy Customer feedback and surveys Customer Relationship Management (CRM) | Fri, Dec 15, 2023 | |
Seven Customer Service Types That Organizations Should Provide – IBM – Blog | Customer Service Strategy Organizational Success | Wed, Dec 13, 2023 | |
Seven customer service types that organizations should provide – IBM – Byline | Customer Service Strategy CRM | https://www.ibm.com/blog/customer-service-types/ | Wed, Dec 13, 2023 |
How Ai Will Change the Future of Customer Service – IBM – Blog | Artificial Intelligence Overview | Thu, Dec 7, 2023 | |
Six ways AI can influence the future of customer service – IBM – Blog | Performance AI Customer Service Strategy | https://www.ibm.com/blog/customer-service-future/ | Thu, Dec 7, 2023 |
Reskilling Your Workforce in the Time of AI – IBM – Blog | Reskilling Employee Experience Strategy Employee Growth Artificial Intelligence Overview Generative AI Upskilling AI and workforce | Wed, Dec 6, 2023 | |
What is Talent Management? – IBM – Topic Page | Talent Development Talent Measurement | Tue, Dec 5, 2023 | |
Beyond basics: Six tips for an exceptional customer service strategy – IBM – Blog | Customer Service Strategy CRM | https://www.ibm.com/blog/customer-service-strategy/ | Tue, Dec 5, 2023 |
Beyond Basics: Six Tips for an Exceptional Customer Service Strategy – IBM – Blog | Customer Service Strategy | Tue, Dec 5, 2023 | |
How to Build a Successful Employee Experience Strategy – IBM – Blog | Employee Experience Strategy | Thu, Nov 30, 2023 | |
How to Build a Successful Talent Management Strategy – IBM – Blog | Employee Growth Organizational Success | Mon, Nov 20, 2023 | |
How to build a successful talent management strategy – IBM – Blog | Talent Development Talent Measurement Human resource management | https://www.ibm.com/blog/talent-management-strategy/ | Mon, Nov 20, 2023 |
What is Employee Experience? – IBM – Topic Page | Employee Experience Strategy Employee Satisfaction | Thu, Nov 16, 2023 | |
What is Talent Development? – IBM – Topic Page | Employee Growth | Mon, Oct 30, 2023 | |
Six Keys to Achieving Advanced Container Monitoring – IBM – Blog | Container Monitoring Advanced Techniques IT Management | Mon, Oct 16, 2023 | |
What is Single Pane of Glass? – IBM – Topic Page | IT Management | Wed, Sep 27, 2023 | |
What is Problem Management? – IBM – Topic Page | ITIL Processes | Fri, Aug 18, 2023 | |
6 Considerations to Take When Approximating Cloud Spend – IBM – Blog | Cloud Harnessing Cloud Skills Gap Cloud Budgeting | Wed, Aug 16, 2023 | |
The Importance of It Cost Management in Modern Organizations – IBM – Blog | IT Cost Management Financial Efficiency | Fri, Aug 11, 2023 | |
What is Chaos Engineering? – IBM – Topic Page | Chaos Engineering Software Engineering IT Infrastructure | Thu, Aug 10, 2023 | |
How Organizations Can Successfully Measure an Application Health Monitoring Process – IBM – Blog | Application Health Monitoring | Thu, Aug 3, 2023 | |
Incident Management Vs. Problem Management: What’s the Difference? – IBM – Blog | ITIL Processes | Tue, Aug 1, 2023 | |
What is IT Operations Analytics? – IBM – Topic Page | IT Operations Analytics | Mon, Jul 24, 2023 | |
What is Incident Management? – IBM – Topic Page | IT Processes | Wed, Jul 5, 2023 | |
What is Business Analytics? – IBM – Topic Page | Business Insights | Wed, Jun 14, 2023 | |
What is IT Automation? – IBM – Topic Page | IT Automation AIOps DevSecOps | Mon, Jun 5, 2023 | |
What is Maintenance, Repair, and Operations? – IBM – Topic Page | MRO Maintenance Strategy | Thu, May 25, 2023 | |
What is Smart Transportation? – IBM – Topic Page | Smart Transportation | Tue, May 23, 2023 | |
What is Maintenance Strategy? – IBM – Topic Page | IT Infrastructure Manufacturing Maintenance Strategy | Thu, May 18, 2023 | |
What is Fleet Maintenance? – IBM – Topic Page | Logistics Management Fleet Maintenance | Tue, May 16, 2023 | |
What is a Transportation Management System? – IBM – Topic Page | Logistics Services Logistics Management Supply Chain Management Supply Chain Optimization | Thu, May 11, 2023 | |
What is Reliability Centered Maintenance? – IBM – Topic Page | Maintenance Strategy Aircraft Maintenance | Wed, May 10, 2023 |
